Skip to main content
Lifestyle Reinvented at
Pillar at Fountain Hills 

FAQ

Maintenance

The unit will be painted, and professionally cleaned, the carpets professionally cleaned and all maintenance issues are addressed.

Please submit a work order in person, online on our resident portal or over the phone. 

We have a 24-hour maintenance response.

During business hours, ID can be provided in exchange for a key to the unit. After hours, residents would have to call a locksmith. 

Yes, as long as the unit is returned to its original state without damage.

Cox Communications is our internet and cable provider.

Administrative

The management office is available Mon-Fri, 10 AM-6 PM.

You can apply for an apartment online or in person. 

An applicant will receive approval or denial within 48 hours.

Prorated rent and deposit, applicable fees. 

Personal checks, cashier's checks, money orders, and online payment via the resident portal.

You can pay your rent online via the resident portal and Rent Cafe App.

Monthly fees could include pet rent, renter's insurance, rent plus, and garage (if rented).

Yes, renters insurance is mandatory.

Utilities not included and residents will be billed by Conservice.

Residents can sign up through SRP. 

Guests are allowed up to 2 weeks.

No, sublets are not allowed.

If you break the lease, you will be charged 2x/base rent. 

Location

Our community is near Downtown Fountain Hills.

Fountain Hills school district

Desert Vista dog park in the closest. 

Lake Overlook Trail is close by. 

Residents shop close by at Avenue of the Fountains/Scottsdale Quarter. 

We are ar 101 and Shea Blvd.  Please visit the Maps Page for more detailed directions. 

Avenue of the Fountains and Palisades. Please visit the MAPS page.

Amenities

Resort style pool, fitness center and clubhouse are some of the amenities. Please visit the Amenities page for all of the amenities. 

We offer covered and uncovered parking, as well as garages. 

There are washer and dryers in each unit.

Yes, Pillar at Fountain Hills is pet-friendly.

Pet fee is $300, the refundable pet deposit $300, and $50 pet rent (per pet) per month. 

No weight restrictions. Please contact us for more details on breed restrictions. 

Each unit is supplied with a washer/dryer, stove, refrigerator, dishwasher, and microwave.

No, we do not offer furnished apartments.

Yes, we do offer short term leases.

No, packages will be delivered directly to your front door. 

The fitness center is open 24 hours. 

Building quiet hours are from 9:00 PM-6:00 AM.

Didn't find an answer?

Our team is always ready to answer your questions.

Testimonials